Monday, April 27, 2009

DIALCENTRE; AN E-BUSINESS/ WEB SOLUTION

DIALCENTRE; a web solutions company in London, owned by a London based Nigerian, with branches and partners in Africa has introduced a new e-business service for wider business options, brand visibility, high sales and profit maximization. It introduced these web solutions and strategies to help companies reach their target customers and clients online, follow them up and hit the sales. Some of the company’s e-services include Business Telecoms/Web Maximization, Website marketing, SMS and e-mail marketing, Key product and Service Search efficiency, Customer and Client Targeting and Identification, Data Building, Web consulting and Training, E-business Hosting and Management, Web Strategic Placements, Banner Placements, Web Payment Guides, Web Contract Completion etc.

Some companies own websites but rarely know the difference from when they do not have a website. Some want to bring their businesses online but lack the requisite guidance on the kind of web presence or site that will be suitable for their businesses. Dialcentre offers a customized solution to these companies. Pre-existing websites have a lot to gain from these innovative web products.

The ICT Company offers guidelines and consultancy on web restructuring, market domination, product branding and market partnerships especially on the internet. An official from the company noted that with the fast pacing global market trends, companies that do not have an established market presence online will be left out even in offline transactions. He notes that one sure way to build a global brand and link up with world markets is through the internet. Dialcentre offers the easy, step by step and customized strategies to businesses and brands in all sectors including Oil and Gas, Academia, Health, Business, Telecommunications, Manufacturing, Distribution and Marketing, Services etc; that will to build a profitable business through the web. One of its main aims is to organize trainings that will clearly teach businesses and individuals especially in the developing countries, how to make the most from the online global market.

The company has a pool of web experts and partners whose constant research and methods are built up to increase customer efficiency and effectiveness. Contact: www.dialcentre.net
E-mail: info@dialcentre.net

ETISALAT WINS CREATIVE ADVERT AWARD

Etisalat; Nigeria’s fifth telecommunications operator has emerged winner of the prestigious and highly valued ‘Most Creative Advert of the Year’ award. The recent award was in recognition of the company’s riveting 0809ja campaign which captured and registered on the minds of Nigerians shortly after Etisalat commenced operation in October 2008.

The organizers of the award said that Etisalat won the award for its absorbing 0809ja advert which shows creativity and a message well delivered. “It is creativity that deserves to be rewarded and we are glad to be able to recognize Etisalat for the brilliant campaign” the organizers said. The Director Brands and Communications, Etisalat , Nigeria, Mr Olayinka O. Akande noted that the award shows that the company’s message is well received by the public. He said that the reward shows the brand’s innovative quality and that the network is one to be reckoned with. He reieerated that the many awards that Etisalat had worn are continued reflection of the company’s caring and award winning brand and that the brand’s innovative products are a pleasure to Etisalats teeming subscribers.

Etisalat also won the City People’s ‘Most Innovative Telecom Product of the Year Award’ following the introduction of the 0809uchoose campaign, which gave Nigerians opportunity to choose numbers they want. Also on the International scene, the telecoms brand has received several awards ranging from the Best Customer, Best International Carrier and Best India deal amongst others.

GLOBACOM BECOMES THE PLATINIUM SPONSOR OF WAFICT CONGRESS 2009

Globacom- Nigeria’s Second National Operator has clinched the highest and most prestigious sponsorship category for the West African ICT Congress (WAFICT Congress 2009) The Telecoms brand will sponsor the event which will be held in Lagos Nigeria from 2-4, 2009 alongside the ninth edition of West African leading ICT exhibition, the West African International Telecommunications and Information Communications Technology exhibition (W.Afri.Tel).

WAFICT Congress 2009 is being organized by Africa’s foremost ICT magazine; IT &Telecoms Digest which is also the sole agent for W.Afri.Tel. WAFICT Congress 2009 will draw speakers and participants from across the sub-region and beyond. Participants will be mainly drawn from operating ICT and telecoms companies, GSM and CDMA operators, the banking sector, thelegal profession, the oil and gas sector, government agencies, regulatory bodies, consumer advocacy groups, the academia, value added service providers amongst others.

Globacom’s sponsorship at the highest category was shows the importance the company places in ensuring that the current growth in the telecoms sector especially in West Africa. Although it earned the sector two years after the initial first licenses were issued and the winners began operations, Globacom signified it was going to decide and fuel competition in the sector when it pioneered per seconds billing in Nigeria. That singular action changed the telecoms game entirely; Nigerians have continued to see more positive products and services being dished out by the company on a regular basis.

Globacom has since flagged off its operations in Benin Republic(where the same call rates are charged to and from Nigeria) and is almost set to begi operations in Ghana, as part of Africa-wide drive.

While many others are hooked onto the SAT-3, which is still more of a monopoly held by the first national operator, NITEL, Globacom has since set about building its own undersea cable, Glo1, which is said to be already nearing landing in Nigeria and therefore will soon be completed.

The IT & telecoms Digest, has applauded Globacom’s sponsorship of the event as platinium sponsor and praised the company for its foresight, aggressive market penetration and quality of service despite daunting challenges in the sub region. This gesture from this key telecoms player in West Africa is expected to further strengthen the regions telecommunications growth curve, which the entire world sees as possibly the last stronghold for growth on the continent of Africa.

MTN CALL/CUSTOMER SERVICE CENTRE IMPROVES ON RESPONSE TIME

Customer service call lines at MTN; a major player in Nigerian telecoms, is gaining good grounds recently, unlike before. Before now, there used to be this sluggish, unfriendly and irritating delays when one calls MTN customer care lines. The system was so slow you could be put on hold for up to 15 or more minutes with some repetitive music or jungle droning in your ears simply because you need to speak to a representative.

That has been taken care of as MTN has installed a faster system and subscribers can call and be answered speedily than they can imagine. It has been a good experience to the subscribers most of who wish that this trend will be extended to the call network itself.

MTN is presently working on its Customer care line of 180. It holds a high expectation that after the restructuring, its call centre will be excellent and will be rid of excessive criticisms from it subscribers. On the other hand the telecoms brand is highly playing its cards right in the introduction of some innovative brands. The Fast Internet Card, the Xtra cool, Xtra Smooth, the Xtra connect and its planned Innovative day with Les Brown are all products to make every MTN customers happy.

SWIFT NETWORKS SPEEDS UP CYBERCAFÉ OPERATIONS

A successful hotspot service for cybercafé operators has been introduced by Swift Networks Limited across the country. The new service seeks to address a major challenge that limits the cybercafés from attaining full potentials in telecoms service delivery. A significant number of Nigerians have access to the World Wide Web via the over 2,800 Cyber cafes in the country.

The general Manager, Sales and marketing, swift Networks, Jacquie Onyejiaka-Nwandu noted that many Cybercafes cannot afford nor pay consistently for bandwidth required to run their operations due to low investments and consistent pressure on their cash-flow. The result is very slow and unreliable service that frustrates its customers. Swift Network brings to these operators a new service that speeds up access to the right equipment and adequate internet bandwidth that will enable them to deliver the kind of speed and service that will differentiate them from the average cybercafé. The operators only pays for the bandwidth used in smaller “pay as you go” chunks as they resell both broadband speed internet and voice services to their patrons. The service package comes also with a user management system for revenue assurance and accountability.

Cyber café operations will be connected via SWIFT’s metro Fibre optic and Microwave Access infrastructure in Lagos for the full speed effect. They will also be equipped with WiFi routers so that
People with laptops can work and download files directly wirelessly at very high speed.

Swift Networks is a provider of reliable, broadband data, Internet and phone services to enterprise, small and medium enterprises, including many of Nigerian leading banks, oil and Gas, manufacturing and service companies.

The company was licensed by the Nigerian Communications Commission (NCC) and recently launched a broadband service which has proved very popular among enterprise and mid-market users due to its reliability and simplicity.

Though it currently operates in Lagos, it has received spectra in the licensed 3.5GHz frequency to operate in River State and Abuja.

Swift will work with cybercafés with good management and operating experiences and to whom access to adequate bandwidth capacity will result in immediate and measurable transformation, according to a statement from the company.

BENEFITS OF INFORMATON AND COMMUNICATIONS TECHNOLOGY IN AFRICA; THE NIGERIAN EXAMPLE

The continuous increase in the spread of information and communications technology (ICTs) has opened up new opportunities for most developing countries in Africa modern times, Nigeria inclusive. IN Africa ICT has transformed the means, form and methods of education, business, health care, oil and gas, and other fields and this has led to the harnessing of the needed technologies and services to reach developmental goals, accelerate economic development and enhance individual and collective lives. The wide acceptance of Information and Communications Technology in Nigeria has brought in an unprecedented economic growth and benefits. The role of ICT in these sectors cannot be overemphasized.

In the Educational Sector, ICT has speedup learning and teaching at the speed of thought. It has also shaped and honed the skills of Nigerian Workshop. The use of educational softwares, electronic mediums and telecommunications had helped in clarifying some issues of controversy and has saved both time and energy in easy communications.

According to the Professor at the department of Educational psychology and Curriculum studies, Universty of Benin, Aduwa-Ogiegbean E.S and Iyamu S.O during a paper presentation on ‘Using Information and Communication Technology in Secondary Schools in Nigeria: Problems and prospecs’ in 2005, to be a major player in global market place and prepare her citizens for the new environment of today and the future, Nigeria should constantly embrace ICT to aid in teaching and learning as a tool for management and an instrument for economic development and high technological development.

In the Banking industry, ICT has helped in meeting some of the basic needs of customers which is safety and quality of service which manifests in speed and efficiency. Nigerian consumers value these qualities over proximity to the bank. The banks ha also very much realized that one-way they can provide quality service is by adopting a real-time online banking transaction system; a feature of ICT of which that telephones, computer systems, local area network, facsimile services, wide area networks, wireless phones are some of the tools these banks use.

The health sector has also witnessed huge improvements from ICT. According to Professor Idowu B.E Ogunbodede and Idowu B, in the presentation of their papers “Information and Communication Technology in Nigeria. The Health Sector Experience” noted that the introduction of ICT in Nigeria especially through mobile phone and internet has helped in speedy health care delivery systems in Nigeria.

Policies and Infrastructure in Nigeria have been geared towards the improvement of ICT in Nigeria. Various. There is an influx of ICT companies in Nigeria. Telecommunications companies are on the increase and IT companies are growing in number everyday. Many business enhancing softwares are now in the market an some has helped in making the citizens lives easier and time saving. The National Information technology Developent Agency (NITDA) has embarked on projects as public service network (PSNET), Human Capacity Building and Mobile Internet Unit to create further awareness of ICT.

Telecommunications is an important part of modern society. In 2006, estimates placed the telecommunications industry’s revenue at $1.2 trillion (USD) or just under 3 percent of the gross world product. Its importance on economic and social development cannot be under estimated.

Since the launch of the Global Systems for Mobile (GSM) telecommunications, mobile telephony has rapidly become the most popular method of voice communication in Nigeria. Growth has been so rapid that Information and Communications Technology is a powerful tool that countries like Nigeria can use to exploit the technological know-how. ICT has also helped in improving transparency, providing accurate data and information.

Again the role of Nigerian Communications Commission (NCC) since its inception and the introduction of Mobile Communications Systems have helped Nigeria leapfrog into the circle of big players in the world of ICTs.

Meanwhile analyst say the quickest route to space could well involve buying in technology from either Russia or China, which are both very eager to partner with Nigeria in the project. Nigeria is ideally sited for a spaceport. It’s position just north of the equator means any rocket can harness maximum benefit from the Earth’s rotation, which helps catapult the vehicle into space, when it makes the leap into the orbit. However Nigeria’s neighbouring countries could have something to say about this project as the rocket cross their territories. Less fuel should be needed, making the launch less expensive. It also means heavier satellites can be carried.

A couple of years ago, the world wide satellite launch business broke through the $100 billion mark. Some analysts think the world’s appetite for more satellite television and bigger and better communications, based on the new mobile technologies and the internet, could make the sector worth tens of trillions of dollars by 2020. it is for this reason that many countries want to get into the commercial launch business. India for example recently launched its new GSLV rocket, which is capable of placing satellites in geosynchronous (stationary) orbits.

Wednesday, April 15, 2009

Nigerian Telecoms Brands- MTN, ZAIN, GLO, ETISALAT; Unleash Promoganza

MTN THRILLS NIGERIANS WITH MTN INNNOVATION DAY WITH LES BROWN

MTN is marking its ‘Innovation Day’ in a colorful way that will highly impact and enrich the life of Nigerians and mostly its subscribers. The high powered Telecoms brand is inviting one of the fathers of Innovation in the world- the Les Brown (author of ‘Live Your Dreams’) to motivate people through his speeches and strings of achievements.

The aim of the event is to awaken and inspire innovation in the Nigerian society which in the words of Les “is essential for progress”. This will inspire positive change and new ways of doing things. It is also meant to inspire someone or something to be better which leads to productivity and spills over to increase in wealth in the economy of a nation. MTN is bid to introduce some new products in the form of novel products and services to address established customer needs in unique way at the forth coming occasion.

The choice of Les Brown was born out of his background and achievements which in itself preaches innovation. Les and his brother Wes was born twins in Low-income Liberty city in Miami Florida and were adopted when they were six weeks old by Mrs Mamie Brown. Mrs Mamie brown was a single lady with very little education and financial means but very optimistic and big hearted. As a child Les was very restless and hardly paid attention to school work which resulted in his poor academic results then. He was labeled a slow learner and this image of him stuck to his mind even while he was growing up. This damaged his self esteem and confidence. But one day Les realized that life is not what people think of you but what you believe and work out for yourself. He found out that its all in the individual to find out what he’s good at, nurture it and use it for the progress of the society.

Les Brown is one of the leading authorities on understanding and stimulating individaual potential. He is the author of the highly acclaimed and successful books- Live Your Dreams and Its not Over until You Win’ He is an Entrepreneur, Best Selling Author, Radio and TV Celebrity, Emmy Awards Winner and 3 term Legislator. Les is one of the most transformational speakers and has shown unwavering and unflinching commitment to his passion. His lecture inspires people to live above mediocrity and dumbness and take hold of greatness and the best of their lives. Les will be speaking on Topic “Enriched Lives via Innovation”

The 3 day event will take place in Abuja and Lagos Nigeria from the 15th to 17th April 2009. Interested persons are to register online at http://www.enrichedlifeng.com/.

MTN believes that making the impossible possible is what innovation stands for.


ZAIN introduces “One4One” Offer on Its Network

Zain; One of the Leading and high level Telecoms brand in Nigeria has introduced a new package in which the network pays for the next minute after every minute of call to another Zain line. This means that you the subscriber pays and Zain also pays 50/50. This promotes very low tariff for subscribers. This gesture is geared towards maintaining the customer service ambience which the network promised during its rebranding from Celtel to Zain network in 2008 and also a way to stay ahead of the competition which is becoming tougher in the Nigerian telecoms sector.

This offer is open to only Zain customers and subscribers and is accessible through all Zain shops.

GLO Gives its Subscribers Bumber to Bumber free packages

Right from late 2008, the telecoms brand has been thrilling its subscribers with up to 95% Free airtime. New subscribers get up to 100% aitime worth 2009 naira. The best branding tool the Green giant has employed is the branding of its products and billboards with Nigerian Artists and Models in the Diaspora and in the country. Artists like D-Banj, Basketmouth, Sunny Nneji, Sammy Okposo and others have smiled to the bank with big pays from the Glo's Adverts and events. As the only indeginous owned telecommunications, Glo has poised itself to promote the nigerian brand. visit http://www.brandsnigeria.blogspot.com/. Its lucky subscrbers has smiled home with cars, motorbykes, bycycles, generators etc

Etisalat's 9jaVaganza

Buy any etisalat sim at 200 naira and you get 200 naira recharge card inside plus other good packages as homezone. The lemonised greeen telecoms brand came in with so much colour and promises for its subscribers.

Visafone- Free Offers

Visafone- the visa to the world has brought a new light to nigerian Telecoms. It brought in the first cheapest and effective phones ever seen in Nigeria. In its Christma and Easter promo, Visafone came up with different phones with different packages for different levels of subscribers.


ANABEL PARTNERS ALABA INTERNATIONAL MARKET ON GLOBAL EXPANSION

Anabel Group, Nigeria’s first tier Smart Phone manufacturer has entered into a mega agreement with Alaba Market Electronics Dealers. This is to give these electronic dealers a global exposure and train them in the use of Internet broadband to enhance their business growth. This initiative is titled: The Alaba Global Market Network: An Anabel Group Initiative. It makes a way for the Smart Phones into this popular Nigerian market where it will provide training in new consumer electronics technology for Alaba traders.

Commenting on this recent development, the president/CEO Anabel Group, Mr Nicholas Okoye said that this relationship will create a powerful and remarkable impact on the market and will make it a formidable force in Africa.

Alaba International has been the most successful electronics market in Nigeria and this initiative will give it the global exposure it needs. It will also speed up the market trade relations with other countries of Africa as Kenya, South Africa, Ghana and others.

Anabel Group restated the need to develop and invest in research and development of consumer products that are Nigerian products which they have done in their show of resilience in the creation and launching of the first Nigerian Smart phone made by Anabel Mobile. The CEO of Anabel Group said “We are using this as a learning experience to tell these electronic dealers and traders we can do this and many other consumer products. So we are going to be training them on how to design and manufacture consumer products that would be Nigerian owned and brand and we would take it across Africa.”

Commenting at the introduction of Anabel brand and its range of products, the Executive Chairman, Alaba International Electronics market, Emeka Dike said that the entire market executive council voted to shut down trading in the market for three hours to show their unflinching support for the brand and a sign of commitment to a new partnership expected to grow both parties to greater heights. The traders commended the telecommunications equipment vendor for building a global brand for the country and pledged the full support of the market for Anabel.

Anabel Group strongly believes that since the brand is the first smart phones in Africa that a lot of international businessmen in Alaba would be using Anabel phones to access their e-mails, document and store data and enhance their businesses.

Sunday, April 12, 2009

New Trends in Nigerian Telecoms

Nigeria is often identified as the fastest moving economy and one of the most advanced ICT market sectors in the Africa. It has the largest population in Africa, and Nigerian market's high level of sophistication makes it an exciting and attractive market. In just a few years, Nigeria has become the Telecom hotspot for both telecom operators and equipment suppliers.

In 2004, Nigeria now has about five million mobile lines and about one million fixed lines, compared with just about 450,000 working lines from Nigerian Telecommunications Limited (NITEL) three years ago. Trends are fast changing; the key players are MTN, ZAIN, GLOBACOM, VISAFONE, RELTEL and ETISALAT.